488
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
this post was submitted on 23 Apr 2024
488 points (93.6% liked)
Technology
59689 readers
1586 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
So as usual, they purposefully do this. This reminds me of the time with the iPhone battery 'scandal' Apple Batterygate.
I really like their Airpods Pro (1st gen), have them for about 4 years now. However not without problems. I had to replace them 5 times because of crackling sounds, muffled sound and broke-bass sounds. This even happend after my 2 years warranty but luckily (and thankfully) the Apple employees are nice people at times. When it happened (twice) outside my warranty, they told me, if I showed them my receipt - They can and will give me a new pair of Airpods Pros.
They told me ''many do not know but there's a law that forces companies (even Apple) to give a 'decent product' to the customer''.
Not sure if I will get their Airpods Pro 2 (or 3) though after all the hassle.
EDIT: As I'm not sure if this law is also outside my country, here's the official government website with their explanation of it. It is in the Dutch language though: Rijksoverheid deugdelijk product
Each to their own, but I personally can't imagine having to replace a faulty product 5 times and still wanting to use it
I think I did that with an Xbox 360 but it really pissed me off.