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Generative AI could soon decimate the call center industry, says CEO
(www.techspot.com)
This is a most excellent place for technology news and articles.
We should instead be using AI to decimate the CEO industry.
Well, the world is your oyster... Can't wait for yout chief automated officer.
edit: There was a similar hype back in the blockchain era, where people were trying to build decentralized organizations by making all the shareholders directly vote on every decision. Let's just say this model wasn't especially successful except for very rare circumstances.