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Generative AI could soon decimate the call center industry, says CEO
(www.techspot.com)
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this post was submitted on 28 Apr 2024
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If only the word decimate could be used correctly...
I've explained that it means "reduce by 10%" once, got a long rant that in the modern language it means what people mean when using it. Linguistically correct, but heresy.
It's a real dilemma.