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Generative AI could soon decimate the call center industry, says CEO
(www.techspot.com)
This is a most excellent place for technology news and articles.
The fact that generative AI is being used as a means of large corporations consolidating even more wealth rather than attempting to free the working class from shitty, menial jobs shows that we're way the fuck off with how we conceptualize of "work".
This should be a good thing, but for lots of people this will suck.