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this post was submitted on 27 Jul 2023
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I'll believe it when I see it. I work with (not for) Amazon every day at my job and they are miserable e-commerce partners. One change in a code that suddenly and wrongly flags your entire international product offerings and pulls them? Good luck begging the teams of bots to "help" you.
With Amazon you don't even have the power to handle your own legitimate brand's data management -- changes to our listings go through maybe 20% of the time-- but somehow ASIN hijackers can make wild and dangerous changes to them with little issue. Not only that, but Amazon buttfucks you with fees on top of fees, like FBA fees we pay to entrust them to handle our products and returns well, but are wasted as our products are often stolen, broken, or return scammed.
If you can help it and you like not crying in the bathroom at work, avoid Amazon.
Easily one of the worst places I've ever worked for, and I wasn't even in a warehouse. Highest turnover I've ever seen. The reports about the company culture are no joke!
I don't think you're the target customer of Amazon. It seems to all be set up for brand-less dayfly companies/scammers reselling shit from AliExpress, not actual long-standing brands.
They do care if you're a massive brand, to the point where you have a human point of contact to the company, but unfortunately we weren't at that size. Anything smaller than massive tends to be ignored. Not even sure if they're still doing that sort of thing, but they did when I started the job.