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submitted 7 months ago* (last edited 7 months ago) by pro_grammer@programming.dev to c/steam@lemmy.ml

The censored one is probably Niger

UPDATE - special thanks to @dditty@lemm.ee for making a map showing the countries without access to PSN:

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[-] Nobody@lemmy.world 88 points 7 months ago

Countries whose exchange rate likely made the game even more expensive, and you’ve taken it from them just to dox PC gamers on the PlayStation network.

This isn’t even enshittification. It’s outright fraud.

[-] huginn@feddit.it 44 points 7 months ago

The silver lining: steam's refund policy is good enough that most of them will get their money back. Hopefully that's painful to Sony.

[-] Empricorn@feddit.nl 8 points 7 months ago* (last edited 7 months ago)

It launched 4 months ago. How are you assuming people who bought it and could play it are still in the 2-hour refund window?

Edit: I hear you. I hope Steam allows a special exemption refund for this issue...

[-] natebluehooves@pawb.social 52 points 7 months ago

Steam support usually makes exceptions for situations like this.

[-] LordOfLocksley@lemmy.world 4 points 7 months ago

OK, maybe I'm missing something in all this, as I have both Steam and PSN accounts already, but wasn't it always on the Steam page, in a gold box, that a 3rd party (PSN) account was needed to play the game?

[-] Rinn@literature.cafe 28 points 7 months ago

The 2 hour refund window is for automated refunds, you can still make a request if you're past that - it's just going to need a human to take a look at it. I've once succesfully returned a game I've played for about 5 hours because it had game-breaking bugs and ran like crap for no reason, and it got accepted within a day without an issue.

So Helldivers owners have a chance. I'm assuming that Steam's Customer Support department is having some kind of an internal discussion right now on how to handle this case.

[-] Red_October@lemmy.world 2 points 7 months ago

You're assuming Steam will just completely ignore a situation where players are flat out incapable of playing the game they paid for.

[-] Woozythebear@lemmy.world 3 points 7 months ago

Boy are you in for a surprise if you think Steam is about to offer 30k refunds if they aren't legally obligated.

this post was submitted on 04 May 2024
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