this post was submitted on 04 May 2024
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I've heard that
A) you have to trigger a manual review (your first attempt will be denied by a bot, second refund request is usually manually reviewed). So you have to request a refund at least twice.
B) get lucky, because not everyone seems to be getting refunds.
It may be a regional thing (giving refunds to people who live in areas where PSN isn't available), or it could just be pure luck.
You won't know until you try.
Personally, I don't have the game. I was interested in getting it, but I've lost a lot of interest due to this move. However, I wanted to help let people know that it's worth asking for a refund, but that they may need to submit a second request before it's approved.
I tried a 2nd time and no dice on a manual review. Same automated message.
Go to your purchase history, find the purchase of Helldivers, click on it, click on I have a question about that transaction. Then write your refund request