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this post was submitted on 04 May 2024
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Here's the thing: doing something does not always work, but doing nothing never does.
In the provided screenshot, the devs themselves explain that asking for refunds and leaving bad reviews is what gives them enough pull to even have the discussion with sony.
Of course you don't have to do anything, but you really don't accomplish anything by bothering the people who actually try to find ways to make the situation better.