1064

Need this nationwide. I hate having fees added on to the price of what I'm ordering.

you are viewing a single comment's thread
view the rest of the comments
[-] Kid_Thunder@kbin.social 112 points 2 years ago

The restaurant owner arguments are all super weak as usual.

"Menu prices will rise!"

No shit, but everyone was already paying the prices but now you can't just surprise patrons with the increase.

"There will be pullback. People will lose jobs and hours!"

Doubtful but even if true, that means that they knew they were lying to customers and clawing extra charges that they wouldn't know about already.

"'They' are thinking restaurants will absorb the costs"

Not exactly but they will have to compete with pricing as it should be.

They're just trying to get away with playing the same game Telcos have gotten away with for far too many decades.

[-] experbia@lemmy.world 28 points 2 years ago

"Menu prices will rise!"

nothing a bunch of ~~two-bit con artists~~ MBAs hate more than an informed ~~mark~~ customer.

The actual good businesses run by good people will not suffer by this. only those that relied on duping their customers.

[-] brygphilomena@lemmy.world 18 points 2 years ago

That's what pisses me off, if the consumer knows what they'll actually have to pay they won't buy.

They are arguing that they should be able to lie to the consumer and trick them. They think the consumer shouldn't be informed to make a decision on what is right for them. And once again, they are putting the business before the customer.

[-] WindyRebel@lemmy.world 6 points 2 years ago

Isn’t this literally bait and switch?

[-] catloaf@lemm.ee 1 points 2 years ago* (last edited 2 years ago)

No.

“Bait and switch” is the advertising of a product without the bona fide intention to sell it, for the purpose of establishing contact with a prospective customer in order to induce or “switch” him to purchase another product.

https://www.ftc.gov/system/files/ftc_gov/pdf/Bait-Switch.pdf

[-] WindyRebel@lemmy.world 2 points 2 years ago

From the same source, further down

The existence of bait and switch schemes may also be evidenced by the following factors: whether in fact there were a significant number of sales of the advertised product at the advertised price;

Adding on hidden taxes and fees is debatably not providing the advertised price. Maybe? I don’t know.

[-] uid0gid0@lemmy.world 2 points 2 years ago

What are the service charges that are being put on after the fact? From this I'm assuming it's separate from the customary tip and any sales tax.

[-] ElderWendigo@sh.itjust.works 6 points 2 years ago

Many restaurants have started adding a "service charge" that is not a tip in addition to menu prices. It's super fucking shady. There is rarely an signage indicating the charge, relying of the hostesses to inform you. It isn't always clear on the itemized bill they hand you, since it's grouped down with the tax. It's not the standard gratuity added for large groups. There is a restaurant near me that suddenly started adding this kind of charge. They did not notify me when I sat down and I didn't see any indication of it on the itemized bill and only noticed when calculating the tip, after they'd run my card. I made a huge stink about it because it's a fucking scam and they did discount my bill, but they refused to remove the service charge. I liked their food, but that was the last time I visited and I stopped recommending them.

[-] Kid_Thunder@kbin.social 3 points 2 years ago

I think what really kicked this off is that restaurants started putting surcharges on bills by directly passes specific legal requirement costs directly to the customers without increasing their menu prices. For example, now that servers get some health benefits in SF, they'll have a surcharge that says something like "SF Mandate" or "SF Health Surcharge".

This would also cover stuff like to go order surcharges where some places are charging more for takeout sort of like Doordash or Grubhub do, except of course, you're picking it up yourself.

I do wonder how/if places with some more traditional surcharges are going to comply now. For example pizza places charging delivery fees.

Places will still be able to get away with "X% gratuity added to bill for Y seats (though I've seen some places do it for any number of people, including 1)" because that's optional, even if they put it on your bill because you've always been able to make them remove it.

It is like on most people's cell phone bills in the US. You'll see stuff like "FCC surcharge" which is the company passing their FCC regulatory fees directly to the customer without changing their advertised prices for a plan, E911 fees for 911 services, various taxes levied on the company but not the consumer are also passed to the customer.

The purpose is to have restaurants take these fees/taxes/whatever and make them build those costs of doing business directly into their advertised pricing on their menus. Companies don't like this because they can advertise cheaper prices and psychologically the customer doesn't usually think or even know about the extra surcharges, companies can set those surprise charges to whatever they want (they aren't regulated) and they do not have to really compete with those prices wherever they advertise (menus, flyers, etc.) thus driving them down for the consumer.

this post was submitted on 12 May 2024
1064 points (99.5% liked)

News

35714 readers
843 users here now

Welcome to the News community!

Rules:

1. Be civil


Attack the argument, not the person. No racism/sexism/bigotry. Good faith argumentation only. This includes accusing another user of being a bot or paid actor. Trolling is uncivil and is grounds for removal and/or a community ban. Do not respond to rule-breaking content; report it and move on.


2. All posts should contain a source (url) that is as reliable and unbiased as possible and must only contain one link.


Obvious biased sources will be removed at the mods’ discretion. Supporting links can be added in comments or posted separately but not to the post body. Sources may be checked for reliability using Wikipedia, MBFC, AdFontes, GroundNews, etc.


3. No bots, spam or self-promotion.


Only approved bots, which follow the guidelines for bots set by the instance, are allowed.


4. Post titles should be the same as the article used as source. Clickbait titles may be removed.


Posts which titles don’t match the source may be removed. If the site changed their headline, we may ask you to update the post title. Clickbait titles use hyperbolic language and do not accurately describe the article content. When necessary, post titles may be edited, clearly marked with [brackets], but may never be used to editorialize or comment on the content.


5. Only recent news is allowed.


Posts must be news from the most recent 30 days.


6. All posts must be news articles.


No opinion pieces, Listicles, editorials, videos, blogs, press releases, or celebrity gossip will be allowed. All posts will be judged on a case-by-case basis. Mods may use discretion to pre-approve videos or press releases from highly credible sources that provide unique, newsworthy content not available or possible in another format.


7. No duplicate posts.


If an article has already been posted, it will be removed. Different articles reporting on the same subject are permitted. If the post that matches your post is very old, we refer you to rule 5.


8. Misinformation is prohibited.


Misinformation / propaganda is strictly prohibited. Any comment or post containing or linking to misinformation will be removed. If you feel that your post has been removed in error, credible sources must be provided.


9. No link shorteners or news aggregators.


All posts must link to original article sources. You may include archival links in the post description. News aggregators such as Yahoo, Google, Hacker News, etc. should be avoided in favor of the original source link. Newswire services such as AP, Reuters, or AFP, are frequently republished and may be shared from other credible sources.


10. Don't copy entire article in your post body


For copyright reasons, you are not allowed to copy an entire article into your post body. This is an instance wide rule, that is strictly enforced in this community.

founded 2 years ago
MODERATORS