submitted 1 year ago by hotchocolateman6969@lemmy.ml to c/lemmy_support@lemmy.ml

8 comments fedilink hide all child comments

I made an account a while back, now I can’t seem to log in to my lemmy.ml account, I had to restore my phone because of an issues, now I can’t log in at all and it keeps asking for 2fa when I didn’t even set one at all?

you are viewing a single comment's thread
view the rest of the comments

[-] hitagi@ani.social 1 points 1 year ago

You can try disabling 2FA if you're logged on to your lemmy.ml account from another device. Otherwise, try contacting one of the admins. They can remove 2FA for you.

[-] SapphicFemme@lib.lgbt 1 points 1 year ago

Who is removing 2FA for accounts?

[-] hitagi@ani.social 1 points 1 year ago

Admins can if you ask them to.

[-] SapphicFemme@lib.lgbt 1 points 1 year ago

Defeats the purpose of 2FA then. Social engineering can be used at that point. Yikes

[-] hitagi@ani.social 1 points 1 year ago

You need access to the database and admins can just outright refuse to do anything about locked accounts.

[-] SapphicFemme@lib.lgbt 2 points 1 year ago

Truth 👍 best to always refuse

this post was submitted on 30 Jul 2023

8 points (90.0% liked)

Lemmy Support

4651 readers

2 users here now

Support / questions about Lemmy.

Matrix Space: #lemmy-space

founded 5 years ago

MODERATORS

dessalines@lemmy.ml