I got a new phone, with all the same accounts, but cannot restore my previous lifetime purchases from sync. I'm not sure how to rectify it. (lemmy.world)

submitted 5 months ago* (last edited 5 months ago) by Crackhappy@lemmy.world to c/syncforlemmy@lemmy.world

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Edit: I'm pretty sure that I made a mistake here, in that I tried to use my main credentials to sign in and transfer, but I actually bought the lifetime on a different account. The likelihood that I confused myself with my paranoia is likely high.

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[-] ma11en@lemmy.world 6 points 5 months ago* (last edited 5 months ago)

Have you done this?

Settings shortcut: Settings > Restore purchases

[-] Crackhappy@lemmy.world 3 points 5 months ago

Indeed. It's confusing why that didn't work. It's literally the same login I have used for over 20 years.

[-] alldreadme@lemmy.world 1 points 5 months ago

You can share settings pages?

[-] ma11en@lemmy.world 1 points 5 months ago

Yep just long press on the function and it will be copied to the clipboard as a link.

this post was submitted on 21 May 2024

20 points (100.0% liked)

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