I got a new phone, with all the same accounts, but cannot restore my previous lifetime purchases from sync. I'm not sure how to rectify it. (lemmy.world)

submitted 5 months ago* (last edited 5 months ago) by Crackhappy@lemmy.world to c/syncforlemmy@lemmy.world

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Edit: I'm pretty sure that I made a mistake here, in that I tried to use my main credentials to sign in and transfer, but I actually bought the lifetime on a different account. The likelihood that I confused myself with my paranoia is likely high.

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[-] ljdawson@lemmy.world 11 points 5 months ago

Just to check are we restoring ad free or ultra?

[-] Crackhappy@lemmy.world 4 points 5 months ago

Ad free. Was that a one time per device thing? I bought it the day it was released for the Lemmy version.

[-] ljdawson@lemmy.world 7 points 5 months ago

Hmm odd. Can you DM me your order number and I'll look into it. thanks

this post was submitted on 21 May 2024

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