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T-Mobile imposes $5 monthly price hike on customers using older plans
(arstechnica.com)
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This is the best summary I could come up with:
We won't be sharing the details on which plans but the portion of customers who are included are being notified today," a T-Mobile spokesperson told us.
An internal presentation obtained by The Mobile Report said, "Costs and inflation have risen over the past decade; even with this small increase we still offer the lowest price versus AT&T and Verizon.
T-Mobile customer service reps are being instructed to tell users that "costs are rising, and we haven't touched plan prices in nearly a decade.
CNET further notes that users "affected by the price hike will be able to call up to change their plans to newer T-Mobile offerings, but they won't be able to opt out of this increase."
In October 2023, T-Mobile decided to move some customers to newer, more expensive plans unless the users called the company to opt out.
A recent report by Finland-based research firm Rewheel detailed rising mobile prices in various countries, and it said that consolidation in the US has harmed users.
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