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We should stop saying "The customer is always right" because it's not true
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this post was submitted on 31 Jul 2023
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Showerthoughts
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TBF, nobody unironically uses "the customer is always right", other than entitled boomers who want to speak to the manager...
Inevitably the manager turns out to be some kid who isn't any other than the staff member, and has no more authority anyway because the real powers that be are all in corporate offices.
The manager only has any real power if the business is privately owned not a branch of some megacorp.
Hey, as that former low-level supervisor kid, I resemble that remark!