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submitted 5 months ago by boem@lemmy.world to c/technology@lemmy.world
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[-] grue@lemmy.world 21 points 5 months ago* (last edited 5 months ago)

Samsungs don't just fail; they are incredibly precisely engineered to fail on purpose not too long after the warranty ends.

I had a Samsung front-load washing machine that failed after maybe six years or so: the drum quit turning and it started making a terrible banging noise instead. I decided to take it apart to see what went wrong. Every single part in it was pristine and in perfect working order -- electronic parts, mechanical parts, rubber parts, plastic parts, even the stainless-steel parts exposed to the water and detergent all that time -- everything looked brand-new.

That is, except for the "spider arm," which is the large bracket that connects the axle to the drum. That one single part was made out of a completely different kind of metal and had corroded completely through. It was blatantly designed not to stand up to water and detergent. The excellent condition of the metal in the rest of the machine showed that they were perfectly capable of choosing the right material for the job, but deliberately chose not to. It was the most brazen, shameless instance of planned obsolescence I've ever heard of before or since.

(Not my pic, but it looked pretty much like this -- except mine was in three wholly separate pieces! And, as I mentioned, the axle and drum were shiny and brushed, respectively, with zero rust or residue of any kind at all.)

[-] BearOfaTime@lemm.ee 1 points 5 months ago

Wtf?

Think I'd be making an aluminum or stainless plate to put on there and use through-bolts to mount it with some silicone to seal them.

[-] joe_cool@lemmy.ml 4 points 5 months ago

It's true. I fixed a Samsung LED TV that wouldn't turn on. They used a tiny resistor that I thought was a fuse.

That resistor was chosen so that it always ran hot and failed after about 3 years of normal use. I put in a bigger one with the same resistance that stays cold and now have the TV for 5 years.

this post was submitted on 09 Jun 2024
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