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The Distribution of Users’ Computer Skills: Worse Than You Think (2016)
(www.nngroup.com)
This is a most excellent place for technology news and articles.
The worst part, is a good chunk of those people don't retain or comprehend what they read either.
That's another thing.
It is upsetting, yes, when a normie says "ha, you don't even know in which year yadda yadda A has happened", but then they can't answer what is the meaning of that knowledge for them, how is it connected to other events and which, what is the value they'd extract from it, etc.
But it's understandable that people with good memory get comfortable with using it instead of thinking. Sometimes thinking much faster is too an ADHD bonus, it's not like I deserved it somehow before being born.
But getting back to computers - it's rather that in their lives text is apparently mostly meaningless, and they expect that from the error messages. So they seemingly don't read instructions or scientific\engineering\hobbyist literature. They don't make things and find flaws in them. They don't have that thing in their souls which in Ancient Greece was called "metis".
You're right. I get hit with the "you don't know which year" phrases. But when I ask further probing questions as to why I should know those things, I get hit with the "well I learned this in X year of school." and they fail to explain the importance. People often equate memorization with being intelligent and real world examples point to this absolutely not being the case.
I oddly find technical documentation of things and informational pieces to be far more interesting.
And might I add, well put!