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The Distribution of Users’ Computer Skills: Worse Than You Think (2016)
(www.nngroup.com)
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this post was submitted on 11 Jun 2024
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One can walled gardens, siloed services, lack of trust, oligopoly, widespread scams, legal pressure at everything good in the industry. It's not the only factor surely.
Did you accidentally a word? Sorry, I don't understand
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Ah. I mean, those factors are bad for developers, power users, and/or normal users, but I don't think they contribute to a lack of understanding of how computers work. It's that people don't ever have to interact with or understand the layer beneath the applications they use. That's not a sign of bad UI, it's actually a sign of good UI, but without proper education (the biggest factor imo) it does cause a lack of understanding. Ideally we'd live in a world where you don't need to understand the underlying technology, but it is easy to do so.