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The Distribution of Users’ Computer Skills: Worse Than You Think (2016)
(www.nngroup.com)
This is a most excellent place for technology news and articles.
It's like a vicious cycle:
AI is going to make it so much worse. You'll soon be in the top 5% if you have a keyboard app installed on your phone.
...Those won't go away, right? People aren't going to start talking on the bus for their phones to auto-type the text messages they want to send through chat, right...?
Yeah that's fair.. Bad example :p