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The Distribution of Users’ Computer Skills: Worse Than You Think (2016)
(www.nngroup.com)
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this post was submitted on 11 Jun 2024
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I am 22 and yeah I have some friends and some younger relatives that don't know how to do that. It's because they grew up with smartphones. I think we were one of the last generations (at least where I live) that smartphones only became prevalent after we were teenagers so using a computer for most things was still something we learned.