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Microsoft insiders worry the company has become just 'IT for OpenAI'
(www.businessinsider.com)
This is a most excellent place for technology news and articles.
Summary: stick to open source if you want usability.
How does that address web search and online shopping?
web search: Searx-ng & co.
online shopping: only thing i see so far in local big shops is AI chatbots to reduce load on telephone support. I never used Amazon, don't care what bullshit they do.