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Dropbox now requires login to download a shared file
(lemmy.today)
This is a community for designs specifically crafted to make the experience worse for the user. This can be due to greed, apathy, laziness or just downright scumbaggery.
Dropbox's own website claims they have >700M users.
18M paying customers is a lot (and I wouldn't be surprised if in terms of percentage of data stored paying customers are the majority), but nowhere near a vast majority.
If you were to look at the average cloud storage usage per user, split by free or paid, I think you would find that free users are using rather less space in total than you'd expect
But I agree, I did some of their cute ARG stuff for extra space when they were still acting like a startup and otherwise haven't paid them a cent.