175
Google’s Repair Policy Is Broken
(www.wired.com)
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
this post was submitted on 07 Jul 2024
175 points (98.3% liked)
Technology
59381 readers
1124 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
I got a pixelbook, I learned my lesson. Back to Apple.
Apple is not the only other option for laptops, if I'm understanding you correctly. Get another laptop and install Linux on it - eg the Fedora Slimbook, or the Framework laptops. And if I misunderstood and it's actually a phone, get a Pixel and install Graphene OS, or a Fairphone and install another third party degoogled ROM, eg Lineage OS.
Not the only option but the one that historically gave me the best support, usually when my Apple laptop has an issue it is a couple of days out and it will come back as new. The articule talks about everything that is not a pixel phone, that includes the pixel book that cannot be fixed , and in my case the display failed, I was able to boot with an external monitor. I was out of warranty, so google told me to pay to replace, almost 60 or 70 percent of what it cost. I declined and vowed to never buy another google hardware again.
As if their repair policies weren't as egregious... I still cannot get over the fact that there is software part pairing and their laptops have soldered-on SSDs :/