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[-] nucleative@lemmy.world 12 points 4 months ago

The amount of time I reset it myself and the problem went away is too damn high.

Usually the end user kinda smirks and says huh, weird, I tried that! You must be magic!

[-] Ironfacebuster@lemmy.world 2 points 4 months ago

With a lot of solar equipment, the tech support has access to a lot of settings us installers don't, so we've had times where we tell the tech that we've done everything we can, including restarting it (and with my experience with Generac inverters, restarting them can and will break something!), and sometimes it really feels like they do click a magic button, say "how about now?", then it works

this post was submitted on 09 Jul 2024
1420 points (98.6% liked)

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