Ed Zitron has just released two eps on the Better Offline podcast talking about how capitalism has been geared toward shareholder value and juicing numbers over making products and services that work well. The first ep is overloaded and has audio clipping / distortion. It gets better part way through, but it's unpleasant if you're an audio nerd. The second ep has proper levels. Worth a listen. It's especially hard on tech companies, though not without cause.