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Valve runs its massive PC gaming ecosystem with only about 350 employees
(arstechnica.com)
This is a most excellent place for technology news and articles.
I don't think valve owes the cosplay community squat.
in a serious reply to your point though:
I appreciate their line of thought - why dedicate resources for roles that don't add value to steam's development just to engage with every country's unique bureaucracy? until those countries fine valve for noncompliance it seems like an easy choice to make.