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this post was submitted on 19 Jul 2024
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The annoying aspect from somebody with decades of IT experience is - what should happen is that crowdstrike gets sued into oblivion, and people responsible for buying that shit should have an epihpany and properly look at how they are doing their infra.
But will happen is that they'll just buy a new crwodstrike product that promises to mitigate the fallout of them fucking up again.
Do any changes - especially upgrades - on local test environments before applying them in production?
The scary bit is what most in the industry already know: critical systems are held on with duct tape and maintained by juniors 'cos they're the cheapest Big Money can find. And even if not, There's no time. or It's too expensive. are probably the most common answers a PowerPoint manager will give to a serious technical issue being raised.
The Earth will keep turning.
Unfortunately falcon self updates. And it will not work properly if you don't let it do it.
Also add "customer has rejected the maintenance window" to your list.
Turns out it doesn't work properly if you do let it
Well, "don't have self-upgrading shit on your production environment" also applies.
As in "if you brought something like this, there's a problem with you".