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At what level do ISPs control ports?
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It's all on their end, though I've had limited success asking nicely, it's just there so businesses don't just order the cheaper plan and then they have to deal with all the extra traffic and support for many users. Just assuring them that I am just running as a single user my own email server they were cool with it on small local ISPs bigger corps won't give you the time of day on that issue.