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Adobe stole my creative suite
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This took a few frustrated attempts to discover for me. Moved to Canada last year and while I am a citizen my wife and kids are not. There was a lot of paperwork to fill out and submit and having repeated issues with documents not opening and seeming not to exist was crazy making. I dont normally install Adobe anything on my computers but decided it was worth a try...
Bright side of the story is that after less than a year the family is now all legal and have their PR cards. The Canadian gov can be refreshingly efficient sometimes.