Swore off HP many years ago when my laptop began overheating in minutes. Opened it up, looked at the video card heatsink and duct and saw LIGHT in between. Ended up bending the duct ever so slightly and ground a pre1983 penny down to act as a heatsink and fill the gap. Yeah, a penny filled the gap. This after I owned a 1990s desktop where they cooled the processor by using a case fan and plastic ducts to remove the heat. No heatsink whatsoever. They will cut every corner they can.