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If only it was that easy
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this post was submitted on 26 Jun 2024
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Cybersecurity - Memes
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It might be I'm being stupid, so please tell 'em if I am. But why do you not wait to find out what the question even is before going into their account? That way you could explain the troubleshooting process better to them, no?
If someone is calling about an alert that there was an order placed on their account I can't troubleshoot a single thing until I'm in the account
Aah ok, it sounded like they only said that after you logged in