So thry're saying they have plenty of licenses for the use case, but somehow people are still pirating?

Maybe their license management paradigm is just garbage. This could be the vendor, but also poor IT policy if the users can't requisition what they need.

As usual, service problem.

So much licensing fuckery-- dealing with floating or reissuing licenses, users needing to move to different machines-- could be solved via affordable site licensing. But that might leave dollars on the table if users don't overbuy.