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Square Enix share price drops amid claims Final Fantasy 16 didn’t meet ‘high end’ expectations
(www.videogameschronicle.com)
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Apparently they expected selling more than FFXV
The keyword of course being multiplatform.
When that only other platform was Xbox, though, I doubt that total remotely compared to PlayStation sales.
I honestly think it's just lack of trust in the series after 15 along with the economic times we're in, where people don't want to spend money on something they're not 100% confident in. It also didn't get the same media cycle as 15, and didn't have strong nostalgia value to coast on like 7 Remake.
Also, XV wasn't well received, generally speaking. I'm sure there are at least a few people (like me) who decided to wait on this one, to be safe. A damaged reputation can cause tangible sales impacts