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My experience as well. Walking in to a network or server consult, and finding Oracle DB, there was immediately a caveat with the customer that I would have nothing to do with that shit or they'd see my backside. Since I knew I would be dealing with it somehow anyway, there was a fuck-you factor in any time quotes I gave them.
I wouldn't be involved in migrating it to new hardware, and if the consultants they hired to deal with it needed anything, I'd take my own sweet time to get back to them. Gawd, the Oracle consultants were the worst. But my utter hard and fast rule was that I would never, ever talk to Oracle Support.