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Touchscreens Are Out, and Tactile Controls Are Back
(spectrum.ieee.org)
This is a most excellent place for technology news and articles.
My wife and I drive almost the same model of Audi, separated by a couple of years. One still has physical buttons for infotainment and one has a touch screen, but both support Android Auto and CarPlay.
I prefer the physical controls for it, because I can glance at the screen and know "turn right two clicks and press down" to get where I want, and then look back at the road while I do it.
I added Android Auto and Apple Carplay to my 2016 Audi via an aftermarket add-on module that ties into its native MMI system and it requires me to use the dial and buttons to interact with it. I also really like doing it that way for the reason you described. I can easily switch apps and navigate menus by counting clicks without taking my eyes off the road. Plus I can still use my phone for some of the more complicated interactions like entering in addresses that Google Assistant can't decipher (only when the vehicle is stopped and in a brief and safe manner, of course)