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Touchscreens Are Out, and Tactile Controls Are Back
(spectrum.ieee.org)
This is a most excellent place for technology news and articles.
Plenty of responsibility for elmo, but don't remove shared blame from the many layers of individual greedy cowards beyond that who used this as convenient cover to approve changes in their own org's designs. Anything to make their extra pennies and not pass any of those savings on to the consumer (also so much easier to enable subscription car features, can't make a physical button disappear over the air)