1160
you are viewing a single comment's thread
view the rest of the comments
[-] Phoenicianpirate@lemm.ee 17 points 5 hours ago

I worked in customer service for 7 years. I am aware... so very aware...

To give you an idea, when I worked for Verizon mobile, it was a few times a week that I came across a client who did not know how to hang up their cellphone calls. No joke. It took such a while to get them off the hook it wasn't funny. And if you ask me why I wouldn't hang up on them, it was because Verizon had a strict no hang-up policy. You were not allowed to hang up on a client no matter what. It was grounds for immediate termination.

[-] Rubanski@lemm.ee 2 points 3 hours ago

Maybe it was a HR call to test your patience with customers

this post was submitted on 07 Nov 2024
1160 points (97.6% liked)

Microblog Memes

5699 readers
4231 users here now

A place to share screenshots of Microblog posts, whether from Mastodon, tumblr, ~~Twitter~~ X, KBin, Threads or elsewhere.

Created as an evolution of White People Twitter and other tweet-capture subreddits.

Rules:

  1. Please put at least one word relevant to the post in the post title.
  2. Be nice.
  3. No advertising, brand promotion or guerilla marketing.
  4. Posters are encouraged to link to the toot or tweet etc in the description of posts.

Related communities:

founded 1 year ago
MODERATORS