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Technology
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There are guardrails in place to avoid providing the user illegal and hateful information to the en user and specially to avoid situations like that (well not all companies do, but you can expect Google to have it in place),
I wonder: 1- How did the LLM hallucinate so much to generate that answer out of the blues given the previous context. 2- Why did the guardrails failed blocking this such obvious undesired output.
They would need general AI to police the LLM AI. Otherwise LLMs will keep serving up crap because their input data set is full of crap.
It's not just that the input data is crap. Mostly the issue is that an LLM is a glorified autocomplete. The core of the technology is making grammatically correct sentences. It has no concept of facts or logic. Any impression that it does is just an illusion borne of the word probabilities baked in.
LLMs are a remarkable example of brute-forcing a solution to a problem, but it's this same brute force that makes me doubt it'll ever reach the next level.