And so you blame the person whose thrown into having to use a self checkout with little to no instruction having to figure it out instead of the corpo execs who wanted to siphon a few local jobs into their new yachts?

Have you seen the couple that both get out of the car at the gas station and have to collaborate way too much to work the pumps?

This is the kind of person that complains about people only going 55Mph in a 40-50 zone. Like wtf mate. What's wrong with you people? Everybody's gotta go through the same thing, so mind your business. You ain't special.

OMG this.

Person in front checking out:

BEEP

Lays item on the scale, but is leaning on the scale.

PLEASE REMOVE ITEM FROM THE SCALE

Picks item up

Please put item on the scale

puts item on the scale but has their hand on the scale still

PLEASE REMOVE ITEM FROM THE SCALE

HELP IS ON THE WAY

(help was not on the way)

Them: These things NEVER WORK!!!!

30 seconds later the POS resets and lets them try again.

me: Stop touching the scale, just leave you item there and back off

it works

They scan the next item and place it on the scale and leave their hand on the scale.

PLEASE REMOVE ITEM FROM THE SCALE

Every single item, they never learned. I eventually went to stand in the single manned line that had 15 people in it.

I always notice people are super cocky about this kind of thing. Yet self-checkouts are so fucking terrible it basically everyone runs into problems at them eventually. So just tempting fate from everyone in this thread really.

Whoever designed these machines had never used checkouts, touchscreens, or money before.

Early Wal-Mart models were the touchiest, naggiest goddamn things, like whoever invented PRESS X TO NOT DIE got fired from Capcom and went straight into commercial UX. You will bend over two times for every item, you may not swipe the same item twice for duplicates, and that half-ounce blister-pack better register on the bag-side scale or else the idiot alarm will go off anyway. As it will if you spend more than two seconds figuring out a screen that just jabbed your ears with a shrill beep to demand instant responses to a modal choice for no discernible reason.

Recently CVS had one that's ATM-shaped, with an itty-bitty platform for your stuff. The cash slot is at knee height. The lower half of the machine is angled toward the ground. You can't fucking see it, while it's still demanding immediate responses to modal options, like you're playing a game and have no sane reason to look away from the screen. Hi! Press button to begin. Are you buying something today? Press button to buy. Do you speak English? Press button for English. Will you be scanning things? Press button to scan. Okay, begin scanning things. Press button to scan something else. Press button to not scan something else. Press button to check out. Press button to pay your bill. Press button for how you'll be paying your bill. Press button to activate the cash siphon conveniently located upside-down and backwards two feet off the floor, for use with popular brands of shin-mounted wallets, because the cocaine-chewing lizard person who designed this object has never seen a goddamn vending machine.

It was fine ten years ago! For like a decade, you got a shelf with a scanner in the middle, like a goddamn checkout counter, and you did the thing you've watched register-jockeys do since you got to sit in the cart. They didn't model human customers as idiot robots who'll instinctively stare at a screen and blindly follow instructions as quickly as possible. They acted like you had expectations, and were perhaps engaged in some manual activity involving a cart, a scanner, and three dozen disparate objects.

There are an unusual number of people in this world who gawk at the self-checkout as if they found themselves at the controls of an alien spaceship.

To be fair it is so much better than it was when they came out.