Why does Google keep returning my deleted items, and how do I delete them so they stay gone? (beehaw.org)

submitted 1 year ago by Delicious_Tomatoes@beehaw.org to c/asklemmy@lemmy.ml

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This has been going on for over a year now. About a month after I delete items to free up space, my account will be full again with the items I deleted before. Or I will update a contact and a phone number that they no longer have will be returned to their info. What am I missing?

I mean, I know the ultimate solution is to fully detach from Google. But while I'm trying to back my stuff up and make the transition easier, any help?

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[-] Blizzard@lemmy.zip 8 points 1 year ago

clear cache
re-log
deactivate > reactivate google account sync

[-] Delicious_Tomatoes@beehaw.org 3 points 1 year ago

Does this mean I do the deleting, then clear my cache, then log out and in, then turn sync off and on? Do I have to do this across multiple devices? Like, I've never found a method to log out of Google entirely on my phone, so I could do the whole process on my computer, but I may still have a phone cache?

[-] Jourei@lemm.ee 6 points 1 year ago

I wonder if you could ask google about it, citing GDPR which requires them to actually wipe the ones and zeros.

[-] anothercatgirl@lemmy.blahaj.zone 6 points 1 year ago

some device may be syncing (up) its information from local to the cloud, and not downloading before uploading.

[-] sibloure@beehaw.org 2 points 1 year ago

I've had this happen with iCloud. Deleted stuff from the server and then it keeps coming back. There was a problem device not getting the memo to delete and kept re-uploading the data. I had to sign out of my iCloud account and sign back in my devices to fix it.

this post was submitted on 12 Oct 2023

21 points (83.9% liked)

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