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submitted 2 years ago by ashiwz@lemmy.world to c/games@lemmy.world

Michael @LegacyKillaHD

This is just horrifying.

Ubisoft CONFIRMS they will delete your account & purchased games if you go inactive for too long!!!

Ubisoft.. WTF?! Another example of why I'm becoming more & more concerned with the death of physical games.

https://twitter.com/LegacyKillaHD/status/1682653876418224129

Ubisoft Support @UbisoftSupport

Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us. >> ubisoft.com/help

https://twitter.com/UbisoftSupport/status/1682046437834784768

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[-] Mojojojo1993@sh.itjust.works -3 points 2 years ago

I'd say I'd get down voted but no longer on Reddit.

Yes the practice sucks and I hate corporations they all suck and are greedy.

However if I bought a device that requires any kind of digital signature then it's kinda sane deal. I'm not condoning the action but if that business went bust after 10 years there's a chance the product will likely fail after that point.

Yes old games can and are playable decades after they were released but those unfortunately aren't the games we have now. Anything digital can basically stop working without access to it's creator.

10 + years is a long time. Are you up in arms when your phone craps out after 2 years ? Your car stops after 20 ? Your house after 30+ years needs upgraded. New wiring new carpets new roof.

Things degrade. Unless we have open source and a way to keep refreshing the code after new systems come into play.

I disagree with Ubisoft practice but I also understand that after a certain period of time things will no longer work. They won't make money maintaining something so obviously they will void it

Nothing has a lifetime guarantee

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[-] yarr@feddit.nl -4 points 2 years ago

Ubisoft certainly is a dreadful company, and their actions further cement my concerns about the future of gaming as a whole. Here are a few reasons why:

  1. They constantly push microtransactions and loot boxes in their games, even on single-player titles like "The Division" and "For Honor". This practice has been shown to be highly predatory towards players who may not have the financial means to support such practices. It's disheartening that Ubisoft continues to profit off of people's addictions and lack of funds.

  2. Their customer service is notoriously terrible, with many users reporting wait times of hours or even days just to get a response to an issue. With how much money they make from their games, it's unacceptable that they don't have enough staff to handle customer queries in a timely manner.

  3. They regularly implement always-online DRM measures, which can cause problems for players who have issues connecting to the server or experiencing other technical issues. This makes it difficult for some players to enjoy the full experience of the game they paid for.

  4. They regularly delay or outright cancel planned expansions or DLC content, leaving fans high and dry without any resolution to the issues they were promised. This shows a blatant disregard for their customers and their investment in the game.

  5. They have been known to use legal threats to silence criticism from consumers who voice their dissatisfaction with certain aspects of their games or business practices. This kind of behavior is unbecoming of a company that claims to prioritize the player experience.

Overall, Ubisoft's actions show a complete lack of regard for their customers and a willingness to exploit them at every turn. If this trend continues, it could spell the end for the gaming industry as we know it today. I hope that more people become aware of these practices so that we can work towards holding companies like Ubisoft accountable for their actions. In conclusion, Ubisoft is a terrible company that does not deserve our support or money. We should all boycott them until they change their ways and start treating their customers with respect and dignity. Let's make a difference and stand up against these predatory practices! Thank you for bringing this issue to light.

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this post was submitted on 22 Jul 2023
878 points (98.7% liked)

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