https://archive.is/TyeQz (Message from Pornhub)

Dated: December 12, 2025

Overview.
A recent cybersecurity incident involving Mixpanel, a third-party data analytics provider, has impacted some Pornhub Premium users. Specifically, this situation affects only select Premium users. It is important to note this was not a breach of Pornhub Premium’s systems. Passwords, payment details, and financial information remain secure and were not exposed.

The Situation.
The incident occurred within our analytics vendor Mixpanel’s environment and involved a limited set of analytics events for some users. This was not a breach of Pornhub Premium’s systems. No passwords, credentials, payment details or government IDs were compromised or exposed. Like Google, ChatGPT and others who were compromised as a part of the same attack, Mixpanel informed us of this breach. Although we have not worked with Mixpanel since 2021, it is our responsibility to ensure we inform you of this event.

What We Are Doing.
Upon becoming aware of this event, we immediately launched a comprehensive internal investigation with the support of our cybersecurity experts. We have engaged with relevant authorities and with Mixpanel, so that we can provide you with facts. We are working diligently to determine the nature and scope of the reported incident.

What You Can Do.
While our investigation is ongoing, we encourage all users to remain vigilant by monitoring their accounts for any suspicious emails or unusual activity.

Our Commitment To You.
Our commitment is to resolve the situation in line with best practices in cybersecurity and international privacy standards. Protecting the privacy and security of our community, creators and partners remains our highest priority, and we take incidents of this sort extremely seriously.

We appreciate the patience and trust of our community while we address this matter.