Is there a support line? I really need help with my account. (lemmy.dbzer0.com)

submitted 1 month ago* (last edited 1 month ago) by quediuspayu@lemmy.dbzer0.com to c/div0@lemmy.dbzer0.com

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I can't see my any posts or comments previous to this account getting one year old. Either from the app or the web.

Another weird thing is that I can only see comments on to my new posts in the inbox, if I browse into the post I can only see my replies, as replies to nothing if I use voyager app, through the web I the comments section is empty even though it says there's comments.

PD: right now it says there are three comments here, but I can't see them. I replied to one of them, so there's one the haven't reached my inbox.

Edit: When I look into the comments sections, half of the comments are missing.

Update: it turns out that I managed to deselect all languages except undefined. That hid all my activity and a lot more stuff I did not notice.

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[-] spy@lemmy.dbzer0.com 2 points 1 month ago

I don't have any kind of authority or special access here but "I need help", or "it doesn't work", or "there's an error" are usually useless pieces of information if not followed by details about what you need help with, what the error is, what your specs are, what were you trying to do..

The best a person with good intentions can do after your inquiry is ask "What do you need help with?" and maybe post a link to some FAQ.

Do yourself and others a favor and help others help you by giving more information about what you need help with.

[-] spy@lemmy.dbzer0.com 1 points 1 month ago

I just noticed this post of yours from 18h ago so I guess that's related.

Like I said I don't really have any kind of special access here except suggest maybe to try to check from a different browser or clear cache, or different application, in the event the problem is local, related to some software you are using and not a problem with the account.

[-] quediuspayu@lemmy.world 1 points 1 month ago

I'm using now my alt on .world.

I tried the voyager app, the browser on my phone and the browser on my computer, all show the same behaviour.

From here I can see all my posts and comments to my posts, but from the other account it's completely empty

[-] quediuspayu@lemmy.dbzer0.com 1 points 1 month ago

I tried to add some details in my previous post. That's why here asking if there was a better channel for that.

this post was submitted on 08 Feb 2026

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