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Not sure if it’s just me, but I’ve been running into this quite a bit.

My client conversations are spread across different messaging platforms, and sometimes important or more detailed discussions just get buried or overlooked.

It’s not even about the number of messages, it’s the fragmentation that makes it hard to keep track of everything in one flow.

Anyone else dealing with this? How are you keeping track of conversations without things slipping through?

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[-] scott@lem.free.as 3 points 2 days ago* (last edited 2 days ago)

I have a Matrix installation with bridges to WhatsApp, Slack, Telegram and Signal. All the conversations are done in a single app, my Matrix client.

[-] InsightSeeker@thelemmy.club 1 points 1 day ago

I also prefer this approach but the biggest difficulty lies in integrating Gchat esp after it's latest security policies (https://github.com/mautrix/googlechat/issues/115). Do you also face this issue? Any tips/ suggestions for me

[-] scott@lem.free.as 1 points 1 day ago

I've not bridged Google Chat, no. Sorry.

[-] B0rax@feddit.org 1 points 1 day ago

I have one problem with matrix: I have yet to find a solid mobile client. Do you have one?

[-] sanguinepar@lemmy.world 11 points 3 days ago

My client conversations are spread across different messaging platforms, and sometimes important or more detailed discussions just get buried or overlooked.

Yep, I have exactly this problem too. Instructions/feedback are spread across Teams messages, phone calls, video calls, and email, between and across multiple clients.

To bring it all together we tried using Trello - and now instructions/feedback are spread across Teams messages, phone calls, video calls, email and Trello.

It's basically XKCDMultipleStandards.jpg ¯\_(ツ)_/¯

[-] InsightSeeker@thelemmy.club 2 points 2 days ago

That’s the tricky part, right? Most tools organize tasks, but the actual conversations and context still stay scattered. Have you found anything that even partially reduces that?

[-] sanguinepar@lemmy.world 2 points 2 days ago

Sadly not! 😁

I don't have an answer, but I at least feel your pain. My personal email has too much traffic, so I miss things. My corporate email is now flooded with corporate drivel and timecard reminders (because I'm at what used to be a small company that got acquired by a big company). I also have SMS, Signal, and three different customer IT systems that I have to log into. There's also a project-specific Mattermost server that I ignore. It's painful.

[-] InsightSeeker@thelemmy.club 2 points 2 days ago

Same here. I’ve had moments where I only find something important hours later just because it came through a channel I hadn’t opened yet.

[-] Zeusz13@lemmy.world 3 points 3 days ago

I go the opposite route and only give clients a few contacts: work email and phone number

[-] InsightSeeker@thelemmy.club 1 points 2 days ago

I’ve thought about doing this as well. It feels like the simplest solution, but in practice, I find clients naturally drift to whatever is most convenient for them.

[-] Sickos@hexbear.net 2 points 3 days ago
[-] InsightSeeker@thelemmy.club 1 points 2 days ago

That’s rare these days. Would be interesting to know how you’re managing it without things slipping through.

[-] Sickos@hexbear.net 1 points 2 days ago

Unemployment thonk-cri

this post was submitted on 18 Mar 2026
16 points (94.4% liked)

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