578
Crash reporting (discuss.tchncs.de)
submitted 1 year ago by lemmesay@discuss.tchncs.de to c/linuxmemes@lemmy.world
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Image transcription:

it's a swole doge vs cheems meme

on swole doge side, there are two popups: kCrash and Ubuntu apport. Both have options to see detailed logs and an optional button to send report to developers, along with options to close the popup.
accompanied is a text that reads "Here's the information. What do you wish to do?"

on crying cheems side, there's popup for windows and mac. windows has just a cancel button with report being sent already. mac has ignore and report button. there is no option to see logs without reporting on both. here, accompanied text reads, "let's add this to the personally identifiable information we have on you."

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[-] dual_sport_dork@lemmy.world 135 points 1 year ago* (last edited 1 year ago)

Two things irritate the shit out of me. First, the "wait while we report this to Microsoft" dialog comes up and implies its transmitting immediately, even for trivial issues, without asking for your confirmation and without indicating what, exactly, it's sending. (I guess that's the point of this meme. But a yes/no prompt would be nice?)

Second is that it does it for absolutely trivial things. Like, the crap point of sale software we use at work can be easily and repeatably made to go into an infinite loop state if you know how to do it, and you have to kill it via Task Manager or whatever. But then this stupid "we're reporting this to Microsoft" dialog comes up. Oh yeah? You're reporting it, are you? What the fuck is Microsoft going to do about it, exactly? Send a helicopter so Bill Gates himself can rappel down and bust through the skylight at the office of this two-bit POS software company, guns blazing, hack into their mainframe, and fix their code?

What a useless thing to show the user.

[-] lemmesay@discuss.tchncs.de 36 points 1 year ago

lol, I like your way with words. and I fully agree and share the sentiment(hence the meme).
I disliked crash reporting on windows precisely because of inability to cancel it(by the time you hit cancel, it might've already been sent).

nowadays, I don't use windows at all. sometimes I'm forced to use macos, and this popup comes up. I dislike this one too since I can't really see what it's going to send.

on my home machine I have Debian with i3 and xfce, which hasn't crashed a single time. and even if it does in some distant future, I'll be more than happy to send technical info to them.

[-] dual_sport_dork@lemmy.world 18 points 1 year ago

You can disable error reporting on Windows, by the way. Disable the "Windows Error Reporting" service. Either via Task Manager, or services.msc, or whatever your preferred method is.

[-] lemmesay@discuss.tchncs.de 6 points 1 year ago

don't use windows now. but will keep it in mind in case i encounter an unfortunate device infected with it.

[-] nexussapphire@lemm.ee 51 points 1 year ago

To be fair most applications don't give you shit till you launch it in a terminal. That's something I'd wish would improve on Linux. My mother would get pretty frustrated so I assume most average people would be too.

For example lutris recognizes your missing wine but it just loads indefinitely.

If you don't have all the dependencies for alacrity it just doesn't launch.

If you don't have all the dependencies for gparted on Wayland it just doesn't launch.

Most apps don't create error messages in the gui and that's hard for average users to grasp.

[-] KrummsHairyBalls@lemmy.ca 10 points 1 year ago

Most apps don’t create error messages in the gui and that’s hard for average users to grasp.

I just went through 3 fucking days of troubleshooting why this program wont work. Finally issued a bug report, it got closed in 30 minutes, dev responded with "ya, those features are currently disabled, terminal will show you a warning when you launch it".

Great. And nothing for the GUI users?

The biggest annoyance to me is that Linux fanboys will say how you never have to touch a terminal if you don't want to, but when you bring up how ridiculous it is to disable features, keep them enabled on the GUI, and only throw a warning in the terminal, they'll tell you to use the terminal lol.

[-] BURN@lemmy.world 3 points 1 year ago

I’ve found anyone saying “you barely need to touch the command line” is straight up lying. You can do a lot with GUIs, but they’ll always be second class citizens for Linux software developers because those developers do everything through the terminal.

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[-] Chobbes@lemmy.world 6 points 1 year ago

I am annoyed whenever I launched something from dmenu and I don’t get error output or logs anywhere.

I do wonder why you would have missing dependencies for all of these applications? Shouldn’t your package manager handle that…?

[-] nexussapphire@lemm.ee 3 points 1 year ago

I was playing with Hyprland back when it was only in the aur. I found it weird too but on something like kde the dependencies must already be there. Also lutris never comes with wine dependencies for some reason.

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[-] zaphod@feddit.de 46 points 1 year ago

On MacOS if you click on the "Report..." button it expands to something similar to what you see on the left.

[-] lemmesay@discuss.tchncs.de 5 points 1 year ago

thanks! never clicked that for fear that they'd do something similar to windows.
I'll try it next time it comes up.

maybe there should be a third button for less confusion? or does it go against apple's "design" principles? :p

[-] zaphod@feddit.de 31 points 1 year ago

To demonstrate I got an app to crash, this is what you see when you click on the report button. The report is longer, trying to show where the app crashed, at the bottom there's a button to send a report to apple

[-] lemmesay@discuss.tchncs.de 15 points 1 year ago

looks much better than what I'd thought. thanks for sharing mate! BTW, the interface is in French, right?

[-] zaphod@feddit.de 9 points 1 year ago

Yes, on the bottom it says on the left to hide the details, and on the right don't send and send to apple.

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[-] spez@sh.itjust.works 20 points 1 year ago

KDE's way is the best way

[-] lemmesay@discuss.tchncs.de 10 points 1 year ago

haven't used KDE, but it really looks an ideal crash reporter. even has stars for quality of logs.

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[-] Somewhereunknown7351@kbin.social 17 points 1 year ago

I have a question, how the hell does task manager stop responding and there still to have a crash report

[-] cupcakezealot@lemmy.blahaj.zone 16 points 1 year ago

me: ugh this program won't work lemme ctrl alt delete

windows: hold on lemme spend three minutes reporting this to microsoft

[-] Buddahriffic@lemmy.world 5 points 1 year ago

Smash that cancel button!

[-] nixcamic@lemmy.world 16 points 1 year ago

The Apple one is basically the same as the Linux, detailed crash report with option to send to the dev.

[-] uis@lemmy.world 14 points 1 year ago

"Because of a problem" made me laugh for some reason.

[-] Honytawk@lemmy.zip 8 points 1 year ago

If you don't even open Event Viewer on Windows, are you really so computer savvy as you claim you are?

[-] Holzkohlen@feddit.de 7 points 1 year ago

Oh god, this gives me PTSD of trying to troubleshoots my buddies new machine which I built. I will die happy if I never have to so much as look at the event viewer ever again.

[-] somenonewho@feddit.de 6 points 1 year ago

Well of course they need to report your information to Microsoft, after all the application crashed on your computer and since it's a Microsoft application it can't be the fault of the application (also why you don't see an error Log) so you must have been holding it wrong so they need your info to find out how you were holding it wrong.

[-] DmMacniel@feddit.de 3 points 1 year ago

if you want to see the logs you have eventmgr.msc which consolidates all logs in one place.

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[-] ares35@kbin.social 6 points 1 year ago

only once have i seen the crash reporter in windows actually do something beneficial and report back an actual fix.

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this post was submitted on 12 Nov 2023
578 points (94.3% liked)

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