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A winding post on Google
(discuss.tchncs.de)
All subscription services are a scam that way. Doesn't matter the reason for wanting a refund, no matter how long after paying they'll always give the same "Against our policy. Nothing we can do" excuse.
FWIW, if you're in Europe, you have guaranteed rights to refund online purchases within a timeframe. I'm assuming they've factored that in, but worth knowing if not.
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