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[-] JimmyDean@lemm.ee 27 points 1 year ago

Every damn time. IMO, it's not really free if it requires a payment method; free trials should automatically end when the time is up instead of making you the one responsible for canceling to avoid being charged.

[-] nadram@lemmy.world 11 points 1 year ago

It should also be illegal for someone to mandate you hand over credit/debit card details if you are not making a purchase. A free trial does not qualify as a purchase, nor should it be treated as an opportunity to sneakily take money from people. It is purely out of bad intentions that they request card details and should be banned.

[-] TheAndrewBrown@lemm.ee -4 points 1 year ago

I agree completely, but in practice I’ve never had trouble stopping a free trial before it charges me. Most I’ve done even let you turn off the auto-renewal immediately after signing up and still let’s you run out the trial.

I always just set a reminder as soon as I sign up for it to make sure I cancel. Not ideal, but gets the job done.

[-] wsweg@lemmy.world 3 points 1 year ago

I got a free membership to a car wash, and they would not let me cancel over the phone. They made made me go to the physical location, which doesn’t even have an indoor part! So, I had to go through the car wash line to talk to an employee, and then didn’t even get to go through the car wash, lol.

[-] TheAndrewBrown@lemm.ee 3 points 1 year ago

Car washes seem particularly aggressive about their memberships. I’ve heard the same thing about gyms.

[-] MeetInPotatoes@lemmy.ml 27 points 1 year ago

Also noping out at "Creqte an account or continue with Facebook login."

[-] Anticorp@lemmy.ml 9 points 1 year ago

No thanks! I'll just never visit again instead.

[-] Unicode13051@lemmyf.uk 19 points 1 year ago

This is designed to be predatory. They want you to forget to cancel in time, because once they charge you, you will never be able to get a refund. And that's if they don't "forget" to not charge you in the first place.

That a lot of these that I see only have, or at least default to, expensive yearly subscriptions, make these even worse.

[-] Anticorp@lemmy.ml 5 points 1 year ago

"we know no one wants our service, so we'll pretend to give it away and then charge for an entire year up front"

[-] dansity@lemmy.dbzer0.com 4 points 1 year ago

Reality is it is very easy to create a new email every 30 days and use a service for free. It is just a bit harder to create a card every 30 days and apparently most people are not going that length. If you were a business owner you would do the same

[-] fidodo@lemm.ee 2 points 1 year ago

Every subscription service that takes your credit card will let you cancel in advance. Some have gotten wise to it and will cancel your trial if you do that, but I've only encountered it a few times, but if you've actually paid they will always let you cancel early and complete the period you've paid for.

[-] Agent641@lemmy.world 14 points 1 year ago

Get a universal gift card for $20 and spend all but a few cents. Use it to subscribe to qll the things

[-] AA5B@lemmy.world 6 points 1 year ago

I’ve had those not work. Apparently they can detect when it’s a gift card

[-] dlok@lemmy.world 11 points 1 year ago* (last edited 1 year ago)

If it helps I find most of the time you can cancel a subscription as soon as you start the free trial and it will give you the full trial period.

No need for setting reminders etc

[-] BassaForte@lemmy.world 4 points 1 year ago

Until they get rid of that everywhere too.

[-] Sotuanduso@lemm.ee 1 points 1 year ago

"In most cases you can do this"

"Unless everyone stops letting you do that"

[-] BassaForte@lemmy.world 1 points 1 year ago

I've already seen instances of it. It will happen eventually.

[-] Sotuanduso@lemm.ee 1 points 1 year ago

Then just don't buy th... oh wait.

[-] altima_neo@lemmy.zip 8 points 1 year ago

Yeah that's not a 30 day trial, that's a subscription with the first month free.

[-] jet@hackertalks.com 6 points 1 year ago

Prepaid gift cards and virtual credit cards not accepted!

[-] DirkMcCallahan@lemmy.ml 5 points 1 year ago

"Yes, you just lied to me, but by all means, here's my sensitive payment information."

[-] Suavevillain@lemmy.world 4 points 1 year ago

This is me for sure lol.

[-] cybermass@lemmy.ca 3 points 1 year ago

They got me on this one with Uber eats premium, never again..

[-] eochaid@lemmy.world 2 points 1 year ago

Privacy.com. You can mint a credit card with a $0 limit (or $1 if they need to do a test transaction) and kill it right after.

[-] tostiman@sh.itjust.works 1 points 1 year ago

Seems to be for americans only, sadly.

[-] lemmyvore@feddit.nl 2 points 1 year ago

In Europe you can probably use Revolut, they let you generate single-use cards.

Please note however that websites can tell it's a single-use card and refuse to accept it. Most recently Amazon and their related services (Twitch etc.) started refusing them.

[-] tostiman@sh.itjust.works 1 points 1 year ago

Yeah I already have Revolut but those single use cards can't be used on subscribtion services sadly.

[-] provomeister@lemmy.ca 1 points 1 year ago

There's KOHO for Canadians, still not a proper Privacy.com replacement but you get two Mastercard cards (one physical & one digital) and they are refillable via Interac payments.

When doing trials, I set a few dollars on the card to ensure if they try to do a 1$ transaction to verify the card and I'm good to go. Even if I forget to cancel, the payment won't pass.

[-] teddy-bonkerz@kbin.social 1 points 1 year ago

+1 for privacy.com

Should be a default feature with all card issuers

[-] beeng@discuss.tchncs.de 1 points 1 year ago* (last edited 1 year ago)
[-] SpiderShoeCult@sopuli.xyz 1 points 1 year ago

Funny that "DoNotPay is a paid service that currently costs $36 every two months, a subscription that renews automatically." on a thread about subscriptions. Would be even funnier if they had a free trial.

[-] beeng@discuss.tchncs.de 1 points 1 year ago

Damn, last time I checked, which was admittedly quite a while ago, it was less than 10. Which easily made up for Spotify, Apple music, Google music etc

[-] thanks_shakey_snake@lemmy.ca 1 points 1 year ago

Every service claims that the primary motivation for that is just to verify that you're a real person and to cut down on spam/fraud.

Some services actually mean it. Most are exploiting you, because somebody heard at a conference one time that conversions go up when you do that.

[-] FierroGamer@sh.itjust.works 1 points 1 year ago

I mean, I used to believe people were better at keeping track of those things, but now I know a lot of people aren't even aware of all of their subscriptions.

It's likely a fair amount of people forget and later get charged for quite a while, they just bank on those.

[-] thanks_shakey_snake@lemmy.ca 1 points 1 year ago

Exactly. Even if you only let one or two payment cycles go by and then cancel, that's still money in the bank, and-- perhaps more importantly-- someone's KPI (like "number of paid conversions" or something) goes up. It's a "win" for someone, even if you feel cheated.

this post was submitted on 22 Aug 2023
781 points (98.5% liked)

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