submitted 2 years ago by sachasage@lemmy.world to c/liftoff@lemmy.world

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Forgive me, if this is already been posted, but I downloaded the app on TestFlight and I cannot login on my account. Could anybody help me out?

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[-] liftoff@lemmy.world 1 points 2 years ago* (last edited 2 years ago)

Hi all, if you're getting the spinner when trying to log in, please check that you're using the latest build (0.10.7) by going to https://testflight.apple.com/join/jKENkGjX and following the instructions there.

If you're still having problems after upgrading, please let us know!

[-] Choco617@lemmy.world 2 points 2 years ago

This is my problem too - login has worked fine with Mlem, Memmy (iOS both), and web interface, but not Liftoff

[-] sachasage@lemmy.world 1 points 2 years ago

Same, I’ve had no trouble with logging in on Memmy, Mlem, or the few different web apps I’ve tried so the credentials are definitely ok

[-] mykl@lemmy.world 2 points 2 years ago

On lemmy.world? That shouldn’t be a problem. Can you screenshot the page with any message that you get?

[-] sachasage@lemmy.world 2 points 2 years ago

There’s no message, the spinner just keeps going on the login button.

[-] mykl@lemmy.world 2 points 2 years ago* (last edited 2 years ago)

Okay, thanks for reporting this. Someone has raised an issue for this at GitHub, so you’re not the only person affected.

Are there any other unusual characters in your password? Spaces, Unicode, whatever?

[-] sachasage@lemmy.world 1 points 2 years ago* (last edited 2 years ago)

There is some punctuation in the password, How important is it to be specific?

Edit: thanks for the responses!

[-] mykl@lemmy.world 2 points 2 years ago

It might be worth experimenting with a few changes to it and seeing if there’s something specific. Spaces in and after the password have been an issue too.

[-] sachasage@lemmy.world 2 points 2 years ago

Oh good suggestion thanks

[-] mykl@lemmy.world 1 points 2 years ago* (last edited 2 years ago)

No problem. Let us know if you find anything. edit: Plus check your version number. if you're on 0.0.1 you need to upgrade.

[-] sachasage@lemmy.world 1 points 2 years ago

Ah oh interesting - how do I update though? I’m on testflight ought it not grab the update automatically?

[-] mykl@lemmy.world 1 points 2 years ago* (last edited 2 years ago)

Yes it will once you switch. I was originally developing under my personal account but once Liftoff! started taking off I moved to a dedicated account, which meant we had to create a new app for TestFlight. If it says 0.10.xxx in TestFlight, you’re fine though.