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The original was posted on /r/AmItheAsshole by /u/TealDragon227 on 2023-09-14 02:52:40.
For some context, my husband and I got married in April. Our contract with the wedding photographer stated 6-8 weeks to get our photos back. That would have been mid June. It is now mid September and we still don’t have our photos. I have reach out and keep getting told soon or they will give us specific dates that we will have them by and those dates have passed with nothing. This week we talked to a lawyer and had a demand letter sent. They finally responded to my messages today (I don’t think they got the letter yet since it was just mailed yesterday afternoon) saying they had severe mental health issues and that’s why my photos have been delayed. I feel terrible now knowing why they have been so delayed but after many empty promises and mostly being ghosted, I wasn’t sure what else to do to get either my photos or money back.
So AITA?