I have two of their MagGo packs from Costco. I did have an issue out of the gate, but found it was a “magsafe case” I was using was designed way out of spec for any wireless charger to work correctly. Other than with the one case, these work perfectly.
Sounds like it’s maybe defective. I don’t have that one specifically but I have several of their chargers and power banks and I’ve never had issues with them.
Any MagSafe chargers? Thanks for the response! I will contact them.
I also love their chargers
I have a couple of MagSafe powerbank from them which I love, but no wall chargers.
Then it sounds like I def need to exchange!
Can’t answer your question exactly, but I can speak to MagSafe chargers generally if that helps. I have an older (now discontinued) Apple MagSafe battery pack and it works just fine. Doesn’t disconnect at all. It charges maybe a smidge slow but not really noticeable.
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