To clarify it doesn't get disconnected. It just periodically doesn't recognize that a storage device got plugged in or, alternatively, that there was one plugged in at the time that the laptop was powered on.

But no, I haven't contacted them about it yet. I need to first check if there's any dmesg/journalctl events happening that might be worth following up on before contacting support. Primarily because I don't recall having any issues like that when I had Windows installed so I'm not convinced yet that it is a hardware fault.

If you're comfortable soldering I believe they do offer a free CMOS battery substitution module to help with what you're describing: https://guides.frame.work/Guide/RTC+Battery+Substitution+on+11th+Gen+Intel%C2%AE+Core%E2%84%A2/203

ok boomer